This position is open to current Colorado residents only.
This is currently a hybrid position, requiring two days per week in office (currently Wednesdays and Thursdays) and the ability to report in office based on business need. The office location is 1575 Sherman St., Denver, CO.
The Office of Adult, Aging and Disability Services, Aging & Adult Services welcomes your interest in the Adult Protective Services Unit Policy Supervisor position. This position is the supervisor of the policy team for the Adult Protective Services (APS) program and will be the direct supervisor for four Social Services Specialist FTE within the APS policy team. The APS policy unit will: 1) oversee the development of training and written instructional materials developed for county APS staff, other professional agencies, and community groups; 2) provide technical assistance and consultation to county staff; 3) monitor program requirements compliance; 4) recommend and write, legislative, rule, policy, and other types of changes and provide analysis of same; and 5) participate on external task forces, committees, or work groups. Additionally, as the APS Policy Unit Supervisor you can expect to:
Provide direct supervision of policy unit staff, including coaching, performance management, assigning work, ensuring deadlines and goals are met, and supporting staff in the management of their work. This may include supervision of contract or intern staff as designated/applicable
Recommend policy and best practice for the APS program to be implemented by county departments statewide
Prepare reports, guidance, and recommendations for Program and Office leadership
Participation in Legislative initiatives and rulemaking processes
Provide and oversee provision of direction to the county departments related to performance and program compliance
Identification of new promising and best practices in the APS program
Provide and participate in development/oversight of training for county department APS staff, in conjunction with the APS training specialist’s guidance
Oversee and support the unit’s partnership with the Administrative Review Division in monitoring county program compliance with APS statutory and regulatory requirements as it relates to targeted program requirements
Provide technical assistance and consultation on complex issues related to adult protection
Develop and maintain processes for effective and efficient management of Policy unit responsibilities; set strategic direction in line with leadership and program goals, vision, and values
establish and uphold standards for customer service and quality response to county personnel and develop tools to measure effectiveness
Special Qualifications:- At least two years must be experience in leadership positions, such as unit work leader, supervisor, and/or
managerial position, 2 years of leadership experiences may be concurrent/within the same role
Minimum qualifications:Experience Only:Eight (8) years of relevant experience in an occupation related to the work assigned to this position
OR
Education and Experience:
A combination of related education and/or relevant experience in an occupation related to the work assigned equal to eight (8) years.
Substitutions:
Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.
Additional appropriate education will substitute for the required experience on a year-for-year basis.
Preferred qualifications: - Experience in Adult Protective Services (in Colorado or other locations)
Over 2 years of supervisory/management experience
Significant understanding of the needs of at-risk and/or aging adults
Experience leading teams through program/process design and implementation and/or change management initiatives
Experience developing and interpreting rules and regulations and/or policy guidance, especially in government-regulated services
Excellent customer service and stakeholder engagement skills with demonstrated successes in supporting collaborative initiatives involving multiple stakeholder types
Experience overseeing monitoring and/or quality assurance activities, especially for government-funded services
Excellent communication skills (verbal and written), including strong skills in public speaking and facilitation
Experience developing and/or delivering training curriculum, virtually and in person
Excellent time management skills and attention to detail
High emotional intelligence and strong interpersonal skills; ability to adapt to diverse needs of team members while supporting consistent business operations
Proven experience building and managing teams and creating successful work environments
Proven ability to provide strategic direction and ensure an effective work structure to maximize productivity and achieve goals
Conditions of EmploymentThe successful candidate in this position must be willing and available to submit to the following conditions:- ALL CDHS employees (non-direct contact):
CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional
License verification (licensure requirements), and drug screen (commercial Driver’s license) Must possess a valid, unrestricted US drivers license
Position must be able to travel in and out of state
- Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.
Appeal Rights:
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
How to Apply
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The Assessment Process
For additional recruiting questions, please contact joel.drahos@state.co.us
About Us:
If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:
*Some positions may qualify for the Public Service Loan Forgiveness Program. For more
information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs.
Our Values:
We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
ADA Accommodations:CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.
~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~